privacy policy
Privacy policy
이 개인정보 보호정책은 BY ( ) (“사이트”, “저희”, “우리”, “당사”)가 by-clothing.com(“사이트”)에서 방문, 서비스 이용 또는 구매를 하거나, 사이트와 관련하여 당사와 소통할 때 귀하의 개인정보를 어떻게 수집, 사용 및 공개하는지 설명합니다. 이 개인정보 보호정책에서 “귀하”와 “귀하의”는 서비스를 이용하는 사용자, 즉 고객, 웹사이트 방문자 또는 본 개인정보 보호정책에 따라 당사가 정보를 수집한 다른 개인을 의미합니다.
이 개인정보 보호정책을 주의 깊게 읽어주시기 바랍니다. 서비스를 이용하고 접속함으로써 귀하는 본 개인정보 보호정책에 설명된 대로 정보의 수집, 사용 및 공개에 동의하게 됩니다. 본 개인정보 보호정책에 동의하지 않으면 서비스를 이용하거나 접속하지 마십시오.
개인정보 보호정책 변경
당사는 당사의 운영, 법률 또는 규제상의 이유로 이 개인정보 보호정책을 때때로 업데이트할 수 있습니다. 변경된 개인정보 보호정책은 사이트에 게시되고 “최종 업데이트” 날짜가 갱신되며, 법적으로 요구되는 기타 절차를 진행합니다.
개인정보의 수집 및 사용 방식
당사는 다양한 출처로부터 귀하의 개인정보를 수집하여 서비스를 제공합니다. 당사가 수집하고 사용하는 정보는 귀하가 당사와 어떻게 상호작용하는지에 따라 다릅니다.
아래에 명시된 특정 사용 외에도, 당사는 귀하의 정보를 커뮤니케이션, 서비스 제공 및 개선, 법적 의무 준수, 서비스 약관 시행, 그리고 서비스를 보호하거나 방어하는 데 사용할 수 있습니다.
수집하는 개인정보 유형
당사가 수집하는 귀하의 개인정보 유형은 귀하가 사이트와 어떻게 상호작용하는지에 따라 다릅니다. “개인정보”란 귀하를 식별하거나, 관련되거나, 설명하거나, 귀하와 연관지을 수 있는 정보를 의미합니다. 다음 섹션에서는 당사가 수집하는 개인정보의 범주와 구체적인 유형을 설명합니다.
직접 제공한 정보
귀하가 당사 서비스에 직접 제공하는 정보에는 다음이 포함될 수 있습니다:
• 연락처 정보: 이름, 주소, 전화번호, 이메일
• 주문 정보: 이름, 청구 주소, 배송 주소, 결제 확인, 이메일 주소, 전화번호
• 계정 정보: 사용자 이름, 비밀번호, 보안 질문 등
• 고객 지원 정보: 서비스 이용 시 메시지를 통해 제공된 정보
사용 정보
당사는 쿠키 및 유사한 기술을 사용하여 귀하의 서비스 사용과 관련된 정보를 자동으로 수집할 수 있습니다. 사용 정보는 귀하의 사이트 접근 방식, 장치 정보, 네트워크 연결 정보 등을 포함합니다.
제3자로부터 수집하는 정보
당사는 Shopify와 같은 업체로부터 귀하의 정보를 수집할 수 있으며, 이를 결제 처리, 주문 이행 등에 사용할 수 있습니다. 제3자로부터 얻은 정보는 본 개인정보 보호정책에 따라 처리됩니다.
개인정보의 사용 목적
• 제품 및 서비스 제공
• 마케팅 및 광고
• 보안 및 사기 방지
• 커뮤니케이션 및 서비스 개선
개인정보 공개
당사는 특정 상황에서 귀하의 개인정보를 제3자에게 공개할 수 있습니다. 예를 들어, IT 관리, 결제 처리, 고객 지원 등의 서비스를 제공하는 공급업체와 귀하의 정보를 공유할 수 있습니다.
쿠키
당사는 쿠키를 사용하여 서비스 제공 및 사이트 운영, 분석, 광고 등을 개선합니다. 대부분의 브라우저는 기본적으로 쿠키를 허용하지만, 브라우저 설정을 통해 쿠키를 삭제하거나 거부할 수 있습니다.
개인정보 보호 및 보안
당사는 귀하의 개인정보를 안전하게 보호하기 위해 노력하지만, 완벽한 보안은 보장할 수 없습니다.
귀하의 권리
거주 지역에 따라 귀하는 다음과 같은 권리를 가질 수 있습니다:
• 접근 권리
• 삭제 요청
• 정보 수정 요청
• 정보 이동 요청
• 처리 제한 요청
• 동의 철회
귀하는 이러한 권리를 사이트에서 또는 당사에 연락하여 행사할 수 있습니다.
문의처
개인정보 처리에 관한 문의는 contact@by-clothing.com 로 연락해 주세요.
This Privacy Policy describes how BY ( ) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from by-clothing.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..
- Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
Category | Categories of Recipients |
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We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@by-clothing.com.